Introduction
Game/arcade means: a game that uses electronic devices to create an interactive system that players can play.
Service means: an activity consisting of non-existing elements, resolving relationships between customers or assets owned by customers and suppliers without the transfer of ownership.
User means: people who download games and play games published by us
Information to collect
We will/may collect personal data about you:
- When you register and use our Services, Games or Website, or open an account with us.
- When you submit any form, including, but not limited to, applications or other forms relating to any of our products and services, whether online or in writing. other consciousness.
- When you enter into any agreement or provide documents or other information in connection with your interactions with us, or when you use our products and services.
- When you interact with us, such as through phone calls (which may be recorded), letters, faxes, in-person meetings, social media platforms and emails.
- When you use our electronic services, or interact with us through our Games or Website or Services. This includes, but is not limited to, through cookies that we may deploy when you interact with our Games or Site.
- When you make transactions through our Games or Website.
- When you provide feedback or submit a complaint to us.
- When you register to participate in a contest, game or game-based events, while you play the game.
- When you submit your personal data to us for any reason.
The above are just some common cases in which we collect your personal data, and do not reflect all the cases in which we will collect your personal data.
Use and security of player information
We may collect, use, disclose and process your personal data for one or more of the following purposes:
- To review and process your applications/transactions with us or your transactions or correspondence with third parties through the Services.
- To administer, operate, provide and manage your use of and access to our Services, Website and Games (including without limitation, your preferences), as well as your relationship and user account with us.
- To respond, process, settle or complete a transaction and fulfill your requests for certain products and services and notify you about service issues and financial activities unusual account.
- To enforce our Terms of Service or any applicable end user license agreement.
- To protect personal safety and the rights, property or safety of others.
- For identification and verification.
- To maintain and manage any software updates and other updates and support that may be required from time to time to ensure the smooth operation of our Services.
- To address or facilitate customer service, carry out your instructions, resolve or respond to any inquiries submitted by you or on your behalf.
- To contact you or communicate with you by telephone, text and fax messages, email and mail or otherwise for the purposes of administering and managing your relationship with us or your use of Our Services, such as but not limited to communicating administrative information to you in connection with our Services. You acknowledge and agree that such communication from us which may be by way of mail, documents or notices to you, may include disclosure of certain personal data about you to provide such documents as well as on the packaging/envelope.
- To notify you when another user has sent you a private message or posted a comment to you in the Games or on the Site.
- To conduct research, analysis and development activities, but not limited to, data analysis, surveys, product and service development and characterization), to analyze how you use use our Services, to improve our Services or products and to improve your customer experience.
- To enable advertising and other audits and surveys to, among other things, validate the size and composition of the gaming audience, and understand their experiences with Our Services.
- For marketing purposes, in this case, to send you via various means of communication, marketing and promotional information and materials relating to products and services (including, but not limited to, the products and services of third parties that We may partner or are affiliated with) may sell, market or promote, whether such products or services exist at the time or created in the future. You can unsubscribe from marketing communications at any time by using the unsubscribe function within the electronic marketing materials. We may use your contact information to send newsletters from us or from our related companies.
- To meet legal procedures or to comply with or comply with any applicable laws and requirements of competent state agencies.
- To compile statistical data and research to meet reporting requirements and maintain internal records or according to regulations.
- To carry out inquiry and verification processes or other screening activities (including, without limitation, background checks) in compliance with legal or regulatory obligations or procedures Our risk controls, which may be required by law or may already be in place by us.
- To check our Services or Our operations.
- To prevent or investigate any actual or suspected violations of Our Terms of Service, fraud, illegal activity, omissions or misconduct, whether related to your use of our Services or any matter arising from your relationship with us.
- To store, server, backup (whether for disaster recovery or other purposes) of your personal data.
- To process and facilitate a business asset transaction or a potential business asset transaction, where such transaction involves Us as a party or involves only a company or Our affiliated company as a party to or related to Us and any one or more of Our companies or affiliated companies as party(s), and there may be entities other third parties participating in such transactions. "Business asset transaction" means the purchase, sale, lease, merger, consolidation or any other acquisition, disposal or financing of an entity or part of an entity or of any business or assets of an organization.
- Any purpose that we notify you of at the time of obtaining your consent.
(collectively, “Purposes”).
As the purposes for which we will/may collect, use, disclose or otherwise process your personal data depend on the circumstances at hand, such purposes may not appear above. However, we will inform you of such other purpose at the time of obtaining your consent, unless the processing of the applicable data without your consent is permitted under the provisions of law
on protecting the confidentiality of personal information or according to legal regulations.
How do we protect user information? How to operate and protect user information.
- To increase the safety and security of players' personal information, we will apply some technical measures or software/applications into the game. This does not affect the player's personal information and will ensure maximum safety for the player's account.
- All personal information that users provide and agree to allow us to access will be encrypted, and only a few of our technical staff are allowed to access this user information. .
- We encourage players to provide full information as in part 2 to assist players in finding their accounts and changing their passwords as quickly as possible.
- If the player wants to withdraw information from us, or request to stop processing the player's information. We will stop processing this information as soon as the user reports it. In case you want to re-enable information access requests, users can also contact us again for support. In cases where you want to stop providing personal information, it will affect issues of hacking, account loss, etc. So users should consider carefully.
Violations and handling methods
The user's account will be locked and if state authorities request information, we will provide it to the competent units and agencies when the user violates the following:
- Committing acts of propaganda, sabotage, incitement, and violence contrary to the law and fine culture and customs of Vietnam.
- Revealing state, security, military, economic secrets of the State and law.
- Using software, applications, tools to interfere/hack into our system.
- Unauthorized use of another user's account.
- Committing acts that damage our reputation and prestige when participating in the game.
- Accounts that conduct fraudulent transactions/purchases with third parties (not through official deposit channels) will have their accounts locked.
Modify the terms and effects of the policy
- This term is valid until there is a replacement document/dispatch related to the game.
- We reserve the right to modify or supplement all or some minor changes in these terms.
- If our policies change, they will be adjusted to suit the requirements of the State and Vietnamese Law.
Instructions for deleting Facebook data
Our app has Facebook login functionality, and due to Facebook's game services rules, we are required to provide data deletion instructions. If you want to delete your activities on our app follow these steps: